Right choice for New Car Service
It is a little known fact that you have the option to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Hoping to find a bargain at the end of year car sales or are looking to ge your new car serviced for the holidays? Here is some sound advice from Towers Automotive in Charters Towers.
Purchasing a new car is one of the greatest investments people generally make, so you would be wise to see to it that you maintain it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is a little known fact that you have the option to choose the best mechanic to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers cannot force you to return a new car to the dealer who sold it to you for service or repairs. Provided the work is executed to the manfufacturers specifications by a suitably trained person and uses suitable quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Towers Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Towers Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Towers Automotive will also only ever use fluids and lubricants that meet the specifications of the new car manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the distinction between extended, statutory and manufacturer warranties to ensure you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be countermanded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be wary of new car dealers who try to pad the deal with “express” or “extended” warranties, often for free, when closing the deal. More often than not these ‘add-on’ warranties may include quite specific restrictions or provisions, and can be written in confusing or unclear language. Many times these agreements provide minimal additional benefits not already granted by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealership.
Such agreements are very unlikely to emphasise the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes the distance you may need to travel to get your car serviced or extended waiting times due to fewer available service locations or mechanics.